Privacy Policy
Effective January 1, 2026
Liberty Glendora Concrete, concreteglendora.com, quotes@concreteglendora.com
What this policy covers
This policy explains how Liberty Glendora Concrete, a concrete contractor in Glendora, CA, handles the information you share when you visit our website, fill out our form or call us. It covers what we collect, why we collect it, how long we keep it and what you can ask us to do with it.
It applies to this website, starting from our home page, and to the quote requests and messages that come to us through it. It doesn't cover other websites you reach from a link on ours, because those sites have their own policies.
Information we collect
We collect the information you choose to give us when you ask for a quote or send us a message. That's usually your name, phone number, email address, the address of the job and what you tell us about the work, such as a cracked driveway or a new patio.
When you call us at (626) 513-4658, we may keep your number and notes from the call so we can follow up on your estimate.
Our contact form is run by an outside form service, so the details you type into it pass through that service before they reach us.
We don't ask for payment card numbers, Social Security numbers or other sensitive details through this website.
Cookies and analytics
Like most websites, ours uses cookies, which are small files your browser stores so a site can work properly and remember basic settings. We may also use analytics tools that collect general information about visits, such as the pages viewed, how long people stay, the type of device and browser and the rough location based on an IP address.
We use this to see which pages people find useful and to fix things that don't work. It isn't used to identify you personally.
You can block or delete cookies in your browser settings. The site should still work, though some features may not.
How we use your information
We use what you send us to answer your question, set up an estimate, schedule and carry out the job and keep you updated along the way.
We may also use it to keep basic business records, to meet legal and tax requirements and to improve our website and service.
We don't sell your personal information, and we don't send you marketing you didn't ask for.
Who we share it with
We share your information only when it's needed to do the work or run the business. That can include the services that host our website, run our contact form, provide our analytics and handle our email and phone, and those services are expected to use it only to provide their service to us.
We may also share information if the law requires it, to protect our rights or safety or those of others, or as part of a sale or transfer of the business.
How long we keep it
We keep quote requests and messages as long as we need them to respond, do the job and handle any follow-up or warranty questions afterward. Records we have to keep for tax, accounting or legal reasons are held for as long as those rules require.
When we no longer need information, we delete it or remove anything that identifies you. Analytics data is kept in summary form and isn't tied to your name.
Your choices and rights
You can ask us what personal information we hold about you, ask us to correct it or ask us to delete it. We'll do that unless we're required to keep something for legal or business record reasons, and if so we'll tell you why.
If you live in California, state law may give you added rights over your personal information, including the right to know what we collect and the right not to be treated differently for using your privacy rights. Since we don't sell personal information, there's nothing to opt out of on that front.
To make a request, reach us through our contact page or call us. We may need to confirm who you are before we act on it, so we don't hand your details to someone else.
Children's privacy
This website is meant for adults arranging work on their property, and we don't knowingly collect information from children under 13. If you believe a child has sent us personal information, let us know and we'll delete it.
Keeping your information safe
We take reasonable steps to protect the information you send us and limit who on our team can see it. No website or email system is completely secure, though, so please don't send anything through the form that you'd want to keep strictly private.
Changes to this policy
We may update this policy when our website or the way we work changes. The current version will always be on this page, and if you keep using the site after a change, the updated policy applies.
How to raise a privacy concern
If you have a question or concern about your information, call us at (626) 513-4658 or send a message through our contact page. We'll look into it and get back to you.
To learn more about who we are and how we work, visit our about page.